Givesome Management Inc. (GMI) and Givesome Foundation will collectively be referred to as “Givesome” in this policy. This policy outlines Givesome’s procedures as it pertains to the givesome.com website only.
1. What is personal information?
Personal information is any information about an identifiable individual. This includes information such as a person’s name, address, phone number and email address. Non-personal information does not identify you as an individual. Givesome collects certain non-personal information from our Givesome.com website users such as the Internet Protocol (IP) address of your computer and your Internet Service Provider, the date and time you visited the website, and the website pages you read and any content you downloaded from the website. This non-personal information is used by the website and system administrators to provide you with the best possible service.
2. Do I have to give Givesome my personal information?
No, the choice to provide personal information is yours. However, for Givesome to provide its products and services to you, there are certain purposes for which your personal information is required. These include primary operational and/or administrative purposes, such as processing payment information, donation tax receipting and other operational purposes that are essential for Givesome to provide products and/or services you request from Givesome.
3. What about my consent?
Consent is your voluntary agreement with the way in which Givesome collects, uses and discloses your personal information. Consent can be either implied or expressed. Implied consent is inferred from an individual’s action or inaction. For example your consent is implied if Givesome asks you to provide personal information for a stated purpose, such as those primary purposes mentioned in Question 2. Expressed consent is unequivocal, given orally, electronically or in writing by the individual, and requires no inference on the part of Givesome. For example your consent is expressed when you choose to “opt in” to having your information used for promotional purposes.
Givesome uses both session cookies (which are automatically deleted from your computer when you close your browser session) and persistent cookies (which remain on your computer between sessions) in order to facilitate your ability to use the website efficiently and effectively. By using our website while your browser is set to accept cookies, we imply your consent to them. If you are browsing or shopping online, we and/or our trusted third party agents track your movement through our website and collect statistics about your navigation, such as page views and time spent on the website, using clickstream data and tag software. This information about your visit to our website is then aggregated with the information about other individuals’ visits. Using this non-identifying information, we strive to continually improve and enhance the online experience of all of our customers and to report on aggregated site usage. In no case is clickstream data or tag software used by us to collect or store personally identifiable information.
5. Does Givesome share a customer’s personal information with other companies or charities?
We will only disclose your personal information for promotional purposes to other companies or charities with your expressed consent. For charities to provide donation tax receipts, we must share your name, address, email, donation amount and project name with them.
Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance. Givesome respects that you may not wish to have your personal information shared in this way. If you do not want Givesome to provide your information to others, please contact our Privacy Officer at [email protected] Please note that it may take from two to four weeks to process your request.
6. May I review the personal information Givesome has about me?
Yes. Subject to certain exceptions prescribed by law and provided we can authenticate your identity, you can review the personal information Givesome has about you by sending a written request to our Privacy Officer at [email protected] The Privacy Officer will respond to your request within 7 business days from the date your request is received. To authenticate your identity, we will need you to provide an identification document that contains your name/address and a photo id.
7. Can I update the personal information Givesome has about me?
Yes, you can update the personal information Givesome has about you by updating your online profile page created on Givesome.com or by emailing [email protected]
8. How does Givesome safeguard my personal information?
The security of your personal information is very important to us. Givesome takes all reasonable steps to protect personal information against loss or theft, as well as against unauthorized access, disclosure, copying, use or modification. We offer training to our employees stressing the importance of maintaining the highest standards of ethics and confidentiality.
9. How does Givesome receive, store and retain my personal information?
All of your personal information electronically transmitted is encrypted (or coded) through Secure Sockets Layer (SSL) protocol, and is only decoded when it reaches our servers.
10. How long does Givesome keep my personal information?
Givesome keeps your personal information for as long as it is necessary for Givesome to provide you with Givesome products and services. Personal information about a customer or Givesome.com user that is no longer required by Givesome to fulfill the purposes for which it was collected, is deleted in a manner that safeguards its confidentiality.
12. What happens in the event of insolvency or sale of the company?
13. What about links to third party websites?
This privacy statement applies solely to personal information collected by the givesome.com website. Givesome.com may contain links to other websites. Givesome is not responsible for the privacy practices or the content of such websites. Givesome encourages everyone, when they leave our website, to read the privacy statements of each and every new website in regards to how they collect personal information.
14. When else might Givesome disclose my personal information?
In addition to the circumstances described above, Givesome may disclose your personal information if: (i) required to do so by law, court order or subpoena, or as requested by other government, law enforcement or investigative authority, (ii) in the good faith belief of Givesome that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Givesome, (iii) Givesome has reason to believe that disclosing the personal information is necessary to identify, contact or bring legal action against someone who may be causing interference with the rights or properties of Givesome, or has breached an agreement with Givesome, or (iv) anyone else could be harmed by such activities or interference.
Attention: Privacy Officer
Email: [email protected]